Check in was difficult and frustrating the guy was rude and kept asking for a pin to pull up my reservation. I told him i didn't know what he was talking about. I asked him if he could find the reservation with my ID he said no (that he asked for first off) and then asked for a 5 DIGIT PIN AGAIN. It after midnight. So, he is saying he can't find it then finally he said let's try your ID now he pulls it right up like it was a huge waisted of time I was super tired and stood there way to long.
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Hopson
janeiro de 2023
new. clean. everything well thought out and working.
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Rob
outubro de 2022
Everyone was friendly esp. the gentleman who helped me with my check out. He found a way to find change for my cash payment and helped reverse the credit card charge. The restaurant staff was friendly and smiling too. Room was spacious and clean. It's close to the airport and it has a free shuttle.
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Syd
outubro de 2022
I liked the bed sizes and the bathroom layout. It was my first time staying at this hotel so I was a bit confused on where the entrance was but I was able to find it, and I also enjoyed the parking. I felt that my car was safe and I could rest well knowing this.
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Jessica
julho de 2023
Hotel and room were very aesthetically pleasing. Right by the freeway was nice since I was working in SF and SJ so it was an easy commute either way. I liked the ambience of the restaurant/bar. Drinks were delicious and there was a vegetable/shrimp appetizer with a plum sauce that was delicious. The shower was really nice and the beds were very comfortable. TV was huge and fridge was convenient. I liked that there was a safe and I also liked that you could request housekeeping instead of them automatically coming into my room. I’ve had past experience where housekeeping have woken me up at other hotels so it was nice not to have that happen. I liked the lotion in the bathroom and the fact there was a keurig. The little store downstairs was nicely stocked and items were reasonably priced.
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Luis
abril de 2022
Staff very friendly and helpful! Great room. And who doesn't love a warm cookie! We decided not to go out to eat and had a really nice dinner at the in house restaurant. It was great food and fantastic service.
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Tracie
fevereiro de 2023
best bang for your buck hotel. It has the amenities needed to get your day started. It’s surrounded by a lot of groceries and store which is very convenient.
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Nichollai
setembro de 2022
This is my second time booking with DoubleTree their service is great! All around clean, quite, and overall great service.
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April
agosto de 2023
Everything was good except for the windows.
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Ievgen
dezembro de 2022
Room was comfortable.
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Natalie
julho de 2022